Testimonials for The Basement Doctor of Central Kentucky

Very organized, neat and professional job!

Brent was considerate, very professional, accommodated my requests. I felt confident he would do a good job, and he and his crew did. The sales person made me feel comfortable and confident the job would be done correctly. The work was done on the day as they planned, even with rain delays.

"Hi Joey - I just wanted to send you a quick note about the work just done for us this morning. Cody was our service guy and he did an outstanding job installing the flexi-span in our basement. The repair work looks great and the clean-up after the work was excellentCody was very personable and a great representative for your company, so please pass this on to others in your organization.   Thanks and Merry Christmas.   David F.

It was a joy doing busniess with The Basement Doctor of Kentucky and I will emphatically recommend you to others. Professional-all the way! Jacob Nickels and his crew definitely take pride in their work. I could tell they really love what they are doing. Everything looked perfect! Keep on doing what you are doing- going tat extra miles by choosing only the best products and the most professional employees!

Carefully clean all mortar from brick used to reset loose brick done during installation of drain pipe penetrating exterior wall. Carefully clean all liquid from mixing concrete from surface of brick patio to prevent staining of brick.

Killis, Shawn, and Tyler installed a sump pump in our twice-flooded basement. They were very respectful, knew what they were doing, and were finished with the job in what had to be record time. I specifically appreciated their original efforts to protect our belongings with plastic and then the clean-up was the best of any contractor who has worked on our house. Thanks, guys for a job well done!

Thank you for a great job, and explaining what I need to know.

Very thorough, thoughtful in explaining all the details to accomplish during the service.

From your salesman Gabe, to Harry's crew, all were professional and on time!

Salesman was very knowledgeable and friendly. He explained everything in detail. Every question we had was answered. Everything was handled in a very professional manner. We even had to call after service was complete for a minor issue, and the foreman was there the next day. Excellent customer service!  

Very professional! You cannot beat a lifetime guarantee for products and work!  The salesman was very knowledgeable and friendly. He explained everything in detail. Every question we had was answered. Everything was handled in a very professional manner. We even had to call after the service was complete for a minor issue and the foreman was there the next day. Excellent customer service!  

All of my experiences with Basement Doctor so far have been great! The company is responsive and all installers and technicians very knowledgeable. I especially want to shout out Michael Klemens who came on-site today for annual preventive maintenance - Michael provided some great tips and it's very apparent that he takes pride both in his work and his company.

Water pump from condenser moving water outside was stuck and not functioning properly. Michael Klemens was able to completely resolve the issue. Totally satisfied with his service in Lexington, KY.

Great product and fair price!

Install crew was great and clean. Almost like nothing was done when they left. They worked like professionals and great team work.