Testimonials

Testimonials for The Basement Doctor of Central Kentucky

The Basement Doctor was the best, logical, low pressure presentation.  The installation crew were very professional and respectful of our home.  They did everything they could to be as little disruptive as possible.  10 out of 10!
Jim W. of Ekron, KY
Tuesday, December 30th
My wife and I saw your ad on TV!  I cannot say enough good things about Rich, our salesman, and the installation crew: Andy, Andrew, Terry & James.  All were great to have around, very respectful and most efficient.  We are most pleased with the results and have mentioned the process to several folks and suggested they give you a call.  Thanks so much for your fine service!!!
Bill B. of Salem, IN
Thursday, March 27th
A Customer who had recently had a PolyLevel Injection Project done at his home called and left a voicemail regarding his experience... "I just wanted to let you know a couple of guys were out to raise a couple of places in my driveway and they did an excellent job...cleaned everything after they were done with everything.  They did a great job just wanted to let you know.  Thank you very much!!"
Anthony R. of Brooks, KY
Thursday, September 5th
I sure miss your crew!  It was a pleasure to work with you! 
Mary A. of Louisville, KY
Friday, December 10th
I chose your company because of the attitude of concern and wanting to help the customer. I don't know everything and I really felt I was informed on the process and should I have any future questions or problems I was assured they would still be available for HELP!  Another great quality in this company.  Going to Facebook to brag on Basement Doctor of Kentucky. Kept appointments, no excuses and prompt with advising an anxious home owner of the problems and how to deal with them in an efficient manner. Again prompt on response time upon my getting in touch by phone and e-mail Very courteous office staff. Very to the point and a quote given promptly.  Roger was very patient with an upset homeowner who was very worried about their basement and property.  He was great! If I could I would give Andy H. and his crew Andrew and Ken a 10 (instead of a 5 Best)on promptness, courtesy, patience.......When my home is injured I want it fixed right and now and by professionals and that is exactly what I received from Andy H and Andrew and Ken.  Great Representatives of this company!  I did not know about clean-up it was just done and I was invited to take a look at the site and all work done to make sure the customer was satisfied.  Imagine that! A company putting the customer first.  I felt pampered. I asked to have a sign put in my yard as this is how impressed I was with Basement Doctor of Kentucky and I want my neighbors to have them to go to without the worry of integrity and know how to correct their problems.  Really impressed with my experience all way around!  Mrs. Diana S. of Louisville, KY.
Diana S. of Louisville, KY
Monday, January 12th
Evelyn spoke to Tony, who is the Certified Inspector for this job, and told him that she is very pleased with the work she had done.  The crew on this job were Michael Jordan and Jordan Morgan.  
Evelyn F. of Louisville, KY
Friday, September 13th
Every aspect was professional. We are extremely pleased with the outcome.
Darri H. of Louisville, KY
Wednesday, April 8th
To Whom It May Concern, This correspondence is to provide a 5 star rating for the team that recently raised my rear patio.  All three technicians were attentive, professional, courteous and left the job site in good condition.  I would recommend them for anyone requiring patio leveling or similar work.  Please see that they get credit for a job well done.    
Peter F. of Louisville, KY
Monday, September 16th
I stopped at The Basement Doctor booth at the show held in Shepherdsville, KY. I was interested in your product.  Albert was very patient with all of my questions at the show, and when he came by for an estimate.  The installation crew was also patient when I asked more questions.  I am very satisfied with the product.  I have recommended you to my neighbors.
Charleen S. of Shepherdsville, KY
Monday, May 2nd
The project came together smoothly and in good time. Everything was cleaned up really good. We were really pleased with the job.
Virgie M. of Lebanon, KY
Thursday, August 28th
Our overall experience was a positive experience from our first phone call until the job was completed. Albert came in a timely manner and did not use the scare tactics that other businesses used. He assuaged our fears and explained everything in detail. He patiently took our phone calls when we had additional questions. We have never had a work crew come into our home and treat it with as much respect as they did. They were neat and courteous and left our home in good condition. They were very careful to not do anything that would jeopardize the integrity of the structure of our home. 
John B. of Frankfort, KY
Monday, June 15th
Highly professional!  Workmanship better than expected!  Very happy with choice of repair!
William B. of Harrodsburg, KY
Testimonial Photo by Thomas K.
The best money that I have spent on my house well done Basement Dr.     We installed a SmartSump Crawl Space Drainage System, CleanSpace Encapsulation System, and a SaniDry Sedona for a homeowner in Junction City, Kentucky.
Thomas K. of Junction City, KY
Tuesday, August 13th
The office staff was very pleasant and very efficient.  We had seen the commercials on TV.  We were very pleased with technician, Terry Steele. When he came for the pre checkup, he kept us informed about when his arrival would be since he was working late.  Also, he was so well mannered and answered our questions. 
Robyn M. of Danville, KY
Monday, December 29th
Your technician was very courteous, knowledgable and thorough!
Larry C. of Union, KY
Monday, August 29th
Total testimonials : 49

our service area

We serve the following areas

  • Albany
  • Bagdad
  • Beaumont
  • Bethlehem
  • Bradfordsville
  • Breeding
  • Burkesville
  • Campbellsburg
  • Campbellsville
  • Carrollton
  • Columbia
  • Dunnville
  • Elk Horn
  • Eminence
  • Finchville
  • Ghent
  • Glens Fork
  • Gradyville
  • Gravel Switch
  • Jamestown
  • Knifley
  • Lawrenceburg
  • Lebanon
  • Lockport
  • Loretto
  • Mackville
  • Mitchellsburg
  • Mount Eden
  • New Castle
  • New Liberty
  • Pendleton
  • Perry Park
  • Perryville
  • Pleasureville
  • Port Royal
  • Raywick
  • Saint Catharine
  • Saint Francis
  • Saint Mary
  • Sanders
  • Shelbyville
  • Simpsonville
  • Smithfield
  • Springfield
  • Sulphur
  • Taylorsville
  • Turners Station
  • Waddy
  • Willisburg
  • Worthville
Our Locations:

The Basement Doctor of Central Kentucky
22 Reilly Rd
Frankfort, KY 40601
1-859-795-5068
Top