Testimonials

Testimonials for The Basement Doctor of Central Kentucky

My service tech Michael K. was outstanding; he was on time, professional, knowledgeable, and very accommodating. He could not have done better. I really appreciate this team, they get the job done and are very helpful.
John I. of Martin, KY
Friday, November 27th
A customer called into our call center to let us know that Rusty and Cody, who recently did a job for her, were professional, attentive, and did a great job!  Rusty and Cody installed a SmartSump Crawl Space Drainage System, with IceGuard and a LawnScape Outlet, and SmartJack Floor Support System in her home. 
Lorenia K. of Maysville, KY
Monday, December 23rd
Dear Mr. Miles, I wanted to write a personal letter to commend the three young men that worked at our home recently.  Rusty Little, Dennis Johnson, and Dylan Davidson were a pleasure.  All three of them worked extremely hard to get the job done.  In addition to working hard, they were very considerate in doing the work.  They probably had to work harder to avoid tearing up tile and having to move things (water heater).  We are pleased that for the very first time in 20 years we had about 3 inches of rain and not a drop in our basement. I took the time to write this additional good review because these three young men deserve it and I would hope the company is doing whatever than can to retain these guys!  Thank you again and I will gladly recommend your company God Bless, Lisa J  
Lisa J. of Pleasant Plain, OH
Wednesday, June 26th
Killis, the foreman was polite, informative, and worked with a great crew, Tyler, and John. Everyone worked easily together, the job progressed steadily, and there were no surprises. They were on time both days. We immediately noticed the difference in our first floor(restructuring was underneath) I highly recommend Basement Doctor for any structural needs in your basement! I hope that Killis, Tyler, and John win the “WOW” Service Award.
Kim Z. of Mount Sterling, KY
Wednesday, May 26th
Michael Jordan and his team showed up for work when scheduled. We live in Harrison County, Kentucky. They were correcting a water problem in our crawl space by trenching a waterway and installing a sump pump with battery backup. Michael explained the process before, during, and a small change that was made. He also showed me how the system worked and the suggested maintenance checks when completed. Although hoping we never have the flooding again, it's good to know we now have the system installed to remedy our situation. Thanks!
Cathy M. of Cynthiana, KY
Monday, July 19th
Then men were very frinedly, cleaned up and the crew manager explained what he was doing.  Very nice people to have in your home!  Harry even explained to my neighbor how the job on her basement was to be done properly!  It made her feel better also.  
Doris G. of Paris, KY
Wednesday, August 3rd
Bobby:  The install last Thursday went without a hitch.  Harry, Jon and Tyler  worked as a team and were out of here in no time.  They represent your company as professionals.    I am looking forward to my next radon test in a few weeks.  I anticipate my next test results to be lowered significantly from my previous tests due to the Clean Space install.   I am well pleased with the installation.   Thanks again.
Stan G. of Paris, KY
Thursday, May 23rd
Install crew was great and clean. Almost like nothing was done when they left. They worked like professionals and great team work.
Al S. of Alexandria, KY
Monday, June 15th
Great product and fair price!
Donald & Jackie C. of Cold Spring, KY
Tuesday, October 4th
Everyone was a pleasure to work with!  Especially Ed Pikar and Harry Birkley! 
Loretta L. of Richmond, KY
Tuesday, April 24th
Great Job!  Our crawl space is AMAZING!  Wish we would have found out about you sooner.  All of the crew was wonderful.  Very courteous, professional, friendly and readily answered all of our questions.  Thanks for a teriffic job! 
Claire & Guenter S. of Richmond, KY
Monday, September 17th
The sales presentation was extremely educational.  I thought that Dan was very knowledgeable and professional.  With much research on the internet, The Basement Doctor was the best option for me. 
Ward H. of Richmond, KY
Friday, September 13th
Daniel and the entire crew were not only super friendly but completely professional. They were on time, did their work both efficiently and effectively and when the project was completed, it looked great. I can't say enough about this crew, they really did a great job.
Robert L. of Richmond, KY
Monday, July 19th
The Basement Doctor [of Kentucky] Team who worked on my basement did a very good job and with great attitudes! 
Gerald F. of Independence, KY
Saturday, May 11th
I met Bobby Miles at the home and garden show in January.  A good first impression means a lot!  Not many company CEO's meet customers in person, which was a plus.  Dan Seibert was no nonsense, no high pressure sales and a very well rounded sales rep.  He was a pleasure to work with.  It was because of him that your company got my business.  He was very reasonable, listened to my needs/concerns and agreed with me about just what needed to be fixed.  He wasn't a high pressure guy who wanted me to spend $27,000 for something I didn’t really need, like the "other" company sale person was.  That guy wanted to rip me off, a real turn-off.    The crew leader Shawn Wardlow was also an easy guy to work with.  He and his crew spent almost 12 hours to get my job done.  When he and his crew first arrived, I asked "will this be done in one day"? Sure will he said!  They stayed until the job was done and left with a heap pf debris on their truck, I'm voting for Dan and Shawn both to get the WOW Award.  Hard work and a job well done, thanks Shawn!  After the crew left it looked like they'd never been here, lots of prep work putting up plastic all around to keep the dust down and the clean-up afterwards was great!  Hands down approval.  Glad I found your company instead of Ever-Dry.    
Bob S. of Independence, KY
Thursday, August 14th
Total testimonials : 76

our service area

We serve the following areas

  • Allen
  • Auxier
  • Banner
  • Beaver
  • Betsy Layne
  • Bevinsville
  • Blue River
  • Boons Camp
  • Burdine
  • Bypro
  • Dana
  • Drift
  • Dwale
  • East Point
  • Eastern
  • Flatgap
  • Grethel
  • Hagerhill
  • Harold
  • Hi Hat
  • Isonville
  • Ivel
  • Jenkins
  • Keaton
  • Lackey
  • Langley
  • Martin
  • Mc Dowell
  • Meally
  • Melvin
  • Minnie
  • Oil Springs
  • Paintsville
  • Prestonsburg
  • Printer
  • Quincy
  • River
  • Sitka
  • Staffordsville
  • Stambaugh
  • Stanville
  • Teaberry
  • Thelma
  • Tram
  • Tutor Key
  • Van Lear
  • Weeksbury
  • West Van Lear
  • Williamsport
  • Wittensville
Our Locations:

The Basement Doctor of Central Kentucky
22 Reilly Rd
Frankfort, KY 40601
1-859-795-5068
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