Testimonials for The Basement Doctor of Central Kentucky

I was highly satisfied with the work you did for me!  Thanks!  

Very organized, neat and professional job!

Very polite and hard working. Everything was spotless when they left.

Andrew Hardin and crew was very professional and knowledgeable. He did an excellent job and we are pleased with the results of having our crawl space encapsulated.

Our overall experience was a positive experience from our first phone call until the job was completed. Albert came in a timely manner and did not use the scare tactics that other businesses used. He assuaged our fears and explained everything in detail. He patiently took our phone calls when we had additional questions. We have never had a work crew come into our home and treat it with as much respect as they did. They were neat and courteous and left our home in good condition. They were very careful to not do anything that would jeopardize the integrity of the structure of our home. 

The 3-Man Crew headed by Michael Jordan was incredible. They arrived on-time. and worked until the job was completed. They cleaned up afterward and did a great job. They explained to my husband and I how everything worked. We were pleased. 👍🏽

My wife and I recently had some major foundation/waterproofing work done to our house in Frankfort, KY with Mr. Daniel Flora as our Foreman. Throughout the week of 12 JUL 21, his crew installed multiple piers to repair our falling basement in addition to installing a sump pump with waterproofing around the perimeter of the house. I was very impressed with his crew's professionalism and attentiveness to our questions and respect for our property. Mr. Flora was always available to answer any questions I had and he and his crew always arrived promptly at 0800 every day ready to begin work. It was anticipated the work to take a week; even with some minor setbacks his crew still completed the work early on Friday. His crew also worked around my inexperience with carpentry as I had agreed to prepare the outer walls prior to their arrival (didn't quite get that part finished when I wanted). Their craftsmanship was impressive as well. When they were complete with the pier installation, Daniel's crew back-graded the disturbed area away from the house very well and it won't take us long at all to return our yard to its original conditions. As part of the waterproofing, Daniel's crew cemented the floors to cover the waterproofing system. Their cement work was very smooth and once it cures, I'll be able to return the walls back to their original condition. I can't brag on this crew and company enough. The price for the amount of work I needed was good and their service was excellent!! Most of my recommendations for business come through word-of-mouth and I will definitely be pointing anyone to Daniel and The Basement Doctor!!

Andrew and Kevin did a phenomenal job on my driveway! The job they did was great and looks great! 

Randy sent an email to our owner, Bobby Miles. It reads, "Bobby, your crew completed the job today at my son's house and I am satisfied with a job well done! Your crew did a good job of installation and were very friendly and kept me updated as the job progressed. I would be happy to serve as a job reference if you need one for this area. Again, it was nice meeting you and taking your time to meet with me and fo over job details. You don't see that too much in today's world. Also thanks to drew for communicating and taking his time with me providing job details in the quote. Thanks again, Randy Ensley - Stanford, KY"

The office staff was very pleasant and very efficient.  We had seen the commercials on TV.  We were very pleased with technician, Terry Steele. When he came for the pre checkup, he kept us informed about when his arrival would be since he was working late.  Also, he was so well mannered and answered our questions. 

Highly professional!  Workmanship better than expected!  Very happy with choice of repair!

The project came together smoothly and in good time. Everything was cleaned up really good. We were really pleased with the job.

I’ve had nearly all of my basement waterproofed by the basement doctor. It’s probably one of my better investments and improvements we done to our house. There’s nothing like having a dry basement. 

To Whom It May Concern, This correspondence is to provide a 5 star rating for the team that recently raised my rear patio.  All three technicians were attentive, professional, courteous and left the job site in good condition.  I would recommend them for anyone requiring patio leveling or similar work.  Please see that they get credit for a job well done.    

Every aspect was professional. We are extremely pleased with the outcome.