Basement Waterproofing Customer Testimonial from Diana S. in Louisville, KY

I chose your company because of the attitude of concern and wanting to help the customer. I don't know everything and I really felt I was informed on the process and should I have any future questions or problems I was assured they would still be available for HELP!  Another great quality in this company.  Going to Facebook to brag on Basement Doctor of Kentucky.

Kept appointments, no excuses and prompt with advising an anxious home owner of the problems and how to deal with them in an efficient manner.

Again prompt on response time upon my getting in touch by phone and e-mail

Very courteous office staff.

Very to the point and a quote given promptly.  Roger was very patient with an upset homeowner who was very worried about their basement and property.  He was great!

If I could I would give Andy H. and his crew Andrew and Ken a 10 (instead of a 5 Best)on promptness, courtesy, patience.......When my home is injured I want it fixed right and now and by professionals and that is exactly what I received from Andy H and Andrew and Ken.  Great Representatives of this company! 

I did not know about clean-up it was just done and I was invited to take a look at the site and all work done to make sure the customer was satisfied.  Imagine that! A company putting the customer first.  I felt pampered.

I asked to have a sign put in my yard as this is how impressed I was with Basement Doctor of Kentucky and I want my neighbors to have them to go to without the worry of integrity and know how to correct their problems.  Really impressed with my experience all way around! 

Mrs. Diana S. of Louisville, KY.