Job review from Diana in Louisville, KY 40219 on 01/07/15
Kept appointments not excuses and prompt with advising an anxious home owner of the the promblems and how to deal with them in an efficient manor
Again prompt on response time upon my getting in tough by phone and e-mail
Very to the point and a quote given promptly. Roger was very patient with a upset homeowner who was very worried about their basement and property. He was great!
If I could I would give Andy H. and his crew Andrew and Ken a 10 (instead of a 5 Best)on promptness, courtesy, patience.......When my home is injured I want it fixed right and now and by professionals and that is exactly what I received from Andy H and Andrew and Ken. Great Representatives of this company!
I did not know about clean up it was just done and I was invited to take a look at the site and all work done to make sure the customer was satisfied. Imagine that! A company putting the customer first. I felt pampered.
What made you choose our company:
Attitude of concern and wanting to help the customer. I don't know everything and I really felt I was informed on the process and should I have any future questions or problems I was assured they would still be available for HELP! Another great quality in this company. Going to Facebook to brag on Basement Doctor of Kentucky.
Louisville, KY 40219
Wednesday, January 7th