Job review from in Louisville, KY 40272 on 09/12/19

Overall Rating:

5  out of 5
Our Overall Service

Done in timely manor and so far no water coming from my floors anymore!

Call Representative

Always there to answer questions and give the most information to ensure we were understand the process and what was happening.

Sales Process

Always there when we needed more information/questions explained everything clearly and to where we knew exactly what was going to happen

Our Installation Crew

Timely, cleaned up after themselves, respectful

The Cleanup Process

Everything was cleaned up and done in a timely manor

What made you choose our company:

You all were the only company to explain everything that would happen, how it works, and what the lifetime policy includes. They told us why to not do other ways that would be shortcuts because we would be chasing our problem. They were the best option to fix the whole problem instead of just wanting money from us. Treated us like family instead of money coming in. Everyone else was short told us how much and a bit on why and that's it maybe 5 mins tops. You all took your time and explained everything.

our service area

We serve the following areas

  • Bagdad
  • Beaumont
  • Bethlehem
  • Breeding
  • Burkesville
  • Campbellsburg
  • Campbellsville
  • Carrollton
  • Columbia
  • Edmonton
  • Elk Horn
  • Eminence
  • Finchville
  • Fountain Run
  • Gamaliel
  • Ghent
  • Gradyville
  • Greensburg
  • Hestand
  • Lebanon
  • Lockport
  • Loretto
  • Mount Eden
  • Mount Hermon
  • New Castle
  • New Liberty
  • Pendleton
  • Perry Park
  • Petersburg
  • Pleasureville
  • Port Royal
  • Raywick
  • Saint Catharine
  • Saint Francis
  • Saint Mary
  • Sanders
  • Shelbyville
  • Simpsonville
  • Smithfield
  • Sparta
  • Springfield
  • Sulphur
  • Summer Shade
  • Taylorsville
  • Tompkinsville
  • Turners Station
  • Waddy
  • Warsaw
  • Willisburg
  • Worthville
Our Locations:

The Basement Doctor of Central Kentucky
22 Reilly Rd
Frankfort, KY 40601